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Faq

Are you a manufacturer or trader ?
PRO-AV is a manufacturer, which have been specializing in A/V cables, HDMI cables, USB cables, VGA cables,, wall plates, connectors, network accessories and other related  products over 9 years.
 
How do you guarantee the quality of product ?
PRO-AV  have independent QC department to check and test every production process. We have set up detailed production records to trace the product when it meets problems.
 
How is your product competence in the international market ?
Cost is competitive. PRO-AV have built good supply chain of raw materials. Besides, the strict management of production can guarantee the quality of product.
 
How do we build a long-standing business ?
long-standing business is our pursuit forever! Firstly, we supply good product with reasonable price on the base of mutual benefit. long-standing business is our pursuit forever!
Firstly, we supply good product with reasonable price on the base of mutual benefit.
Secondly, when we have reached an agreement for long-standing business, the best payment terms are considerate.
Thirdly, expanding the sales channels by cooperation, such as attending the international fairs.
 
What ‘s the Payment terms and Trade terms of your company?
Trade terms: FOB Zhongshan, Shenzhen, HongKong
Payment terms: T/T, Western Union and L/C
 
If we are interested in your products , shall I pay for the samples?
We offer free samples, with shipping and taxes paid by the buyer.
 
How long is the warranty you can provide?
 We provide one year warranty for all our products from the date of purchase.
 
How do you send the products?
Via UPS/DHL/FedEx, or by air/sea
Tracking number will be sent to you via e-mail after samples or goods are shipped out